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HomeRefund and Returns Policy

At EazyUtsav, we craft every digital wedding card with love, precision, and a touch of celebration—just like your big day deserves! Since our products are digital and customized for each client, we follow a specific refund and returns approach to ensure fairness and clarity.

Digital Products – No Physical Returns

All our wedding cards are digitally delivered, which means there’s no physical item to return. Once the digital design is sent to your registered email or WhatsApp, it’s considered delivered.

Change of Mind

We completely understand that wedding planning can be overwhelming. However, due to the personalized nature of our templates and designs, we do not offer refunds for change of mind once the design process has started or the final product has been delivered.

Revisions & Corrections

Your satisfaction matters! If there’s a mistake in the spelling, dates, or design elements (especially if it’s our error), we’re happy to correct it at no extra charge within 7 days of delivery.

One round of revision is included free.
Additional edits may incur a small fee, depending on complexity.

Cancellations

If you wish to cancel before any work has started (typically within 2 hours of order placement), we can offer a full refund. Once design work begins, no cancellation or refund is possible.

Faulty Delivery or Technical Issues

Didn’t receive your card? Facing technical issues with the file?
We’re here to help! Please contact us at support@eazyutsav.com or WhatsApp us with your order ID. We’ll resolve it as soon as possible.

Contact Us

If you have any concerns, drop us a message. We believe in solving things with warmth and understanding.

Email: support@eazyutsav.com
Phone/WhatsApp: +91-9286361058
Hours: 10 AM – 7 PM IST (Mon–Sat)

We’re honored to be a part of your special journey and are committed to making it smooth, stress-free, and memorable.